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Case Study

5 min read

How FleetPride created a digital-first B2B journey with Coveo AI

Nous, en chiffres

Les chiffres parlent. C’est pourquoi nous aimons les données.
Voici ce que disent les nôtres.

  • ~40 % consacrés à la R&D
  • 750+ employés
  • 4,000+ Employees

Take a look inside

  • How the new B2B ecommerce platform empowered customers to find their own parts and get answers, so that service center staff could focus on customers instead of searching inventory. (Page 6)

  • How Coveo’s AI-driven search uses machine learning to create a personalized customer experience and help them find the parts they need. (Page 9)

  • How predictive typing and typo balance in the search bar improved customer experience on mobile and desktop platforms. (Page 12)