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River Island Uses Social Proof and Urgency to Build Customer Confidence

Personalization is about curating experiences around the individual. As a retailer, it’s not just about shipping products, it’s about building relevant relationships with each person no matter the channel. Coveo-Qubit is a key technology for us to understand, segment and personalize the visitor journey to millions of customers.

Tim MacIvor
Head of Customer Experience

Start using social proof and urgency to drive conversions with Coveo AI

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