Coveo for Genesys CX Cloud: AI Search and Generative Answering
Discover how Coveo’s AI-powered integration with Genesys CX Cloud transforms customer support by optimizing self-service, enhancing agent efficiency, and streamlining knowledge management.
Watch this short demo to learn more about:
- AI-search and generative answering that delivers instant, relevant answers to customers.
- Intelligent knowledge recommendations that reduce agent effort and resolution time.
- Seamless Genesys integration with no source code modifications required.
- AI-driven case deflection and automation to minimize support costs.
- Actionable analytics and reporting to continuously improve customer service.
Watch this short demo to learn more about:
- AI-search and generative answering that delivers instant, relevant answers to customers.
- Intelligent knowledge recommendations that reduce agent effort and resolution time.
- Seamless Genesys integration with no source code modifications required.
- AI-driven case deflection and automation to minimize support costs.
- Actionable analytics and reporting to continuously improve customer service.
In this series
5 MIN
Coveo Passage Retrieval API : Démonstration de recherche d'information avancée
5 MIN
Coveo for Agentforce
3 MIN
Coveo for Salesforce B2B Commerce Cloud Demo
2 MIN
Under the Hood with United Airlines
5 MIN
1:1 Personalization in Anonymous Sessions | Coveo Demo Hub
7 MIN
5 façons dont Coveo AI Search stimule le libre-service et les résultats des agents
3 MIN
Affiner la pertinence des résultats de recherche avec le modèle d'optimisation automatique de la pertinence de Coveo
3 MIN
Améliorer la recherche avec les suggestions de requête AI de Coveo
11 MIN
AI-powered search success with Coveo for Websites | Demo Hub
4 MIN
Coveo Relevance Generative Answering Walkthrough | Demo Hub
5 MIN
Coveo for B2B Commerce
5 MIN
Coveo for SAP B2B Commerce (Short Demo)
2 MIN
Commerce Searchbox Experience | Coveo Demo hub