On-demand webinar
Creating Data-Driven Customer Service
Leveraging data and technology to enhance customer interactions and drive business growth.
This webinar, hosted by Coveo, features experts from Harvard Business Review Analytic Services and Salesforce with insights and statistics from the HBR customer service survey of 252 executives.
Watch it now to discover:
- Key customer service insights from the HBR Analytics Services survey
- The role of AI in customer service and customer experience
- Data-driven approaches to improving customer retention and loyalty
Leveraging data and technology to enhance customer interactions and drive business growth.
This webinar, hosted by Coveo, features experts from Harvard Business Review Analytic Services and Salesforce with insights and statistics from the HBR customer service survey of 252 executives.
Watch it now to discover:
- Key customer service insights from the HBR Analytics Services survey
- The role of AI in customer service and customer experience
- Data-driven approaches to improving customer retention and loyalty