Partner Enablement: GenAI Deep Dive

Encouragement to ask questions during the presentation, Q&A function for monitoring questions, overview of the agenda, planned Q&A session, introduction to GenAI feature and its purpose, challenges with using LLMs, emphasis on passing the right context to generate answers, overview of GenAI features and capabilities, focus on service and support organizations, tools for quick setup, importance of accuracy in answers, results from beta program, business strategy framework, plans for integrating virtual agent consult via the API, significant cost savings and value for customers, key themes for the roadmap, details about consumption-based pricing and entitlements, partner enablement with RGA, ongoing promotion for partners to log opportunities