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Coveo AI-Powered Search for Customer Support

Quickly connect customers to answers and gather insights, even across silos

Ezmie Bouchard

Gestionnaire Produit, chez Coveo

We know how frustrating it is to spend time manually customizing the search experience on your support site, only to find customers still can't find what they need Coveo AI-powered search is the smartest way to deliver seamless and personalized customer and agent self-service.

Save your spot for a walkthrough of the key capabilities of Coveo's AI-powered search for Customer Support, and learn how it can help you:

  • Unify and rank the most relevant content from siloed repositories
  • Detect customer intent and use previous interaction data to predict what they'll need next
  • Empower agents with insights on the full customer support journey
  • Measure case deflection, identify content gaps, and tack cost savings for every case deflected