AI Myths Debunked - Part 1 AI at your Service Improving customer service and support at every interaction

Durée : 44:56

There are times when service automation goes all wrong. Instead of enhancing the customer experience, it hinders it. But AI and machine learning have the power to create experiences that keep customers coming back. Join us to break through the myths and learn how to empower customers and agents in the delivery of intelligent support.

In this webinar, you’ll learn:

  • The relationship between AI, machine learning and service
  • Real-world applications that meet your customers where they are
  • How to focus your investments to reap the biggest ROI

Presented by

  • Neil Kostecki

    Sr Product Manager at Coveo