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A Discussion About Next-gen Ecommerce Experiences

Watch this discussion about all things eCommerce, from overcoming challenges to must-have shopping experience enhancers for 2022. The conversation is led by Brian Kilcourse from Retail Systems Research, whose expertise is to help companies develop winning strategies with leading research in the retail industry. The panelists cover:

  • What is the next-gen of eCommerce going to be like
  • The attributes of a good personalized front end
  • How to create a personalized value proposition
  • Building loyalty: how to create a sense of relevance and intimacy
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