You've already got all the components you need for effective customer support, from smart support content to helpful customer service agents and expensive technology. So why are your service metrics like CSAT and time to resolution still moving the wrong way? Your customers expect you to connect them to the most relevant answers every time on their preferred channel. Coveo integrates with your existing service platforms through prebuilt UI components for Salesforce, ServiceNow, Zendesk, and many more. Coveo AI indexes all of your content wherever it lives and learns which information is most likely to resolve specific issues. And Coveo follows each individual customer's journey from anonymous to authenticated to understand them and their needs. The result, Coveo delivers personalized service experiences and relevant content through intelligent search, proactive recommendations, question answering, and more right inside your existing user experiences and workflows. In self-service, Coveo helps customers find answers with less effort and according to their interests, saving them time and frustration. For support agents, Coveo recommends case solving content and provides a detailed timeline of your customer's prior journey, speeding up resolution time so agents can take on more complex cases and help customers who really need it. Add Coveo to your existing service platforms and watch as self-service success goes up, average handle time goes down, and customers stay happy. From intuitive search and answers to proactive recommendations and behavior based personalization, make all your service interactions more relevant with the power of AI from Coveo, the relevance company.