Since 1993, Informatica has understood that data is the foundation on which enterprises run their businesses. Its new category of software, the Intelligent Data Management Cloud, offers AI-powered, best-of-breed solutions that enable enterprises to create a single source of truth.
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Case Study
5 min read
Informatica Harnesses the Power of Self Service
Nous, en chiffres
Les chiffres parlent. C’est pourquoi nous aimons les données.
Voici ce que disent les nôtres.
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~40 % consacrés à la R&D
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750+ employés
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4.1 NPS up from a 3-3.5 pre-Coveo NPS
Take a look inside
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How Coveo’s machine learning self-service solutions, such as Case Assist, create support agent content recommendations at case submission (Page 6)
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How Informatica uses Coveo’s unifying AI-powered search engine to streamline access to 25 content sources in 40+ languages (Page 9)
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How Coveo embeds AI-powered recommendations in customer’s micro-learning paths to show them additional value-add content and courses (Page 10)