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Fasken rebuilds and improves their online presence

Fasken completes its technology trifecta

Following implementation partner Sid Lee’s advice, Fasken integrated Sitecore. Next was a quick and easy route to deliver search and recommendations to customers: implementing Coveo for Sitecore. Fasken’s large site and vast amount of content are now an unparalleled, tailored digital experience.

  • 28.4k dealer & distributor visits per month
  • 220k documents indexed
  • 87% click-rank

Fasken is going to the next level

Personalizing experiences for new leads is a difficult endeavour. With their data stuck in silos, the next step for Fasken was to unify customer interactions. Integrating Sitecore and Coveo helped Fasken follow journeys, understand challenges and respond to their customers’ needs, regardless of channel or device.

Create a personalized experience that converts