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Coveo Opens New Office in London - Expands Presence in Europe

New office will support customers based in Europe, including Philips, SWIFT, Vestas, Nestlé, Kurt Geiger, River Island, MandM Direct, Halfords, and Healthspan that have chosen Coveo AI to elevate their experiences across commerce, service, and/or workplace.

Coveo Solutions Inc, (TSX:CVO), a leader in AI-powered relevance platforms that transform search, recommendations, personalization, and merchandising within digital experiences, announced the opening of a new office in London, England to support expansion in Europe.

The new office space currently supports more than 70 London-based employees. Located in the heart of Midtown, the Bloomsbury Building was inspired by British writers like Virginia Woolf and literary lounges. The building features an old school games room with a piano, library, phone booths, recharge rooms, bike storage, meeting rooms and more.

“The European market is an important and strategic market for Coveo,” said Sami Helin, Managing Director, EMEA at Coveo. “We’ve been actively investing in our presence in Europe, most recently with the acquisition of London-based Qubit, a leader in AI-powered merchandising, which added a group of talented employees to Coveo. We’re excited to be able to bring our employees together in this new collaborative space.”

"Coveo is a global leader in SaaS AI platforms that helps enterprises deliver personalized digital experiences across commerce, customer service and workplaces, driving a positive impact on an organization's bottom-line,” said Louis Tetu, Chairman and CEO at Coveo. “Enterprises around the world are under increased pressure to deliver best-in-class and relevant digital experiences for their customers and employees, and the only way to do this at scale is with the power of AI. Our customers across Europe understand this, and we’re confident that our investment in the region will be mutually beneficial.”

The Coveo Relevance Cloud™ platform recently won The Ecommerce Innovation Award presented by the UK eCommerce Awards. Coveo was recognized for personalization-as-you-go, which enables Coveo to personalize the shopping experience for cold or anonymous shoppers with artificial intelligence.

Coveo also has an office in Weert, The Netherlands, and leverages an AWS region located in Ireland, allowing European customers to securely maintain their data for compliance with the General Data Protection Regulation (GDPR) within the region. Coveo has open positions in HR, IT, R&D, sales, sales engineering, and global operations to support our growing EMEA presence.  

In other regions, Coveo has also partnered with system integrators and referral and strategic partners to bring search, personalization, recommendations, and merchandising to large enterprises that want to drive significant improvement in customer satisfaction, employee productivity, and overall profitability.

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À propos de Coveo

Nous croyons que la personnalisation et la pertinence sont cruciaux pour gagner dans la nouvelle économie de l’expérience numérique, afin de servir chaque personne selon son expectative, et que l’application de l’intelligence artificielle est un impératif. Coveo est la principale plateforme de pertinence propulsée par l’intelligence artificielle dans l’industrie. Notre plateforme infonuagique [SaaS] intègre la recherche, les recommandations et la personnalisation au sein des expériences numériques, les rendant plus personnalisées et plus performantes. Nous fournissons des solutions pour les applications destinées au commerce électronique, au service client, aux sites Web et au milieu de travail. Nos solutions visent à procurer une valeur tangible à nos clients en favorisant la conversion et la croissance des revenus, en réduisant les coûts du soutien à la clientèle, en augmentant le libre-service, en augmentant le niveau de satisfaction des clients et le taux de fidélisation envers les sites Web, ainsi qu’en accroissant l’accès aux connaissances et la satisfaction des employés. Notre plateforme IA et nos solutions propulsent la pertinence des intéractions numériques pour des centaines de marques parmi les plus novatrices au monde et est soutenue par un vaste réseau de partenaires d’implantation et d’intégrateurs de systèmes à travers le monde.

Coveo est une marque de commerce de Coveo Solutions Inc.

Coveo est une marque de commerce de Coveo Solutions, Inc.

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