Employees now spend 10+ hours per week in Slack. Supply instant knowledge where they’re working to minimize context switching and keep them focused on building, solving and reducing bottlenecks.
Agile collaboration for the modern workplace
Agile collaboration for the modern workplace
Empower your teams to work asynchronously by making it easier to share knowledge in Slack. Perform company-wide searches with a single click, and share files and documents in channels and conversations instantly.
Enhance agent swarming with fast access to knowledge
Enhance agent swarming with fast access to knowledge
Keep support agents in the know as they swarm on customer cases. Serve relevant information in their flow of work to help them conquer the most complex of customer cases quickly.
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