For a better customer experience, you need to give your end-users a unified experience across all of your interaction channels. Not all generative AI platforms will offer a unified experience on all your channels. But without a unified strategy, your end-users may interact with multiple search boxes that offer different answers to the same question. This erodes your brand trust. To ensure your end-users get consistent answers on every channel – from your search box to your chat bot – you need to unify this experience. With the Coveo Relevance Platform’s unified index, relevance is applied across the entire corpus of content and self-optimizes with machine learning. This means that results will always be ranked by relevance, regardless of the source. With Coveo's low-code and pro-code solutions you can integrate Generative Answering into any website, channel, or application, and keep your brand intact See how Coveo GenAI keeps consistency across all your channels.