Impact 2020 The Coveo Experience Intelligence Awards

Given the turn of events and our Impact San Francisco 2020 cancellation, in collaboration with our nominees, we are reimagining our 2020 award ceremony format. Stay tuned!

Celebrating our Community

The accomplishments of our customers and partners continue to make Coveo a success – and now it’s time for us to honor those leaders and pioneers within our community.

Ce qui se dit autour de moi est que Coveo est vraiment génial : ça a déjà changé la donne plus d'une fois pour nos agents au support et nous observons constamment de nouveaux avantages. » Patty Leino, directrice principale du service d’assistance chez Tyler Technologies

Dave Jobling
directrice principale du service d’assistance chez Tyler Technologies

Apply for your chance to be recognized


The Coveo Innovators Award celebrates teams, organizations, and trailblazers who contribute to their organization’s success through innovative and creative use of their Coveo solution to deliver relevant and unprecedented end-to-end experiences.


The Coveo Impact Award recognizes a company whose efforts and successes have made a clear impact on business outcomes. Their results are measurable and have either improved the customer experience, driven operational efficiency, improved cost savings and/or impacted revenue performance.


The Coveo Industry Leader Award honors a customer who has implemented Coveo usage analytics, applied KCS or knowledge management best practices and has benefitted from significant organizational change.


The Coveo Accelerator Award commemorates a Coveo partner that has exhibited deep knowledge and technical expertise, understands a customers’ business challenges and clearly delivers value-driven business outcomes.


Announcing First Annual

The Coveo Connect Champion award is for a customer who has demonstrated engagement excellence within the Connect community by serving others on their journey to maturity, while also leveraging the community to improve their own use of Coveo technology and relevance best practices.

Why submit for the Coveo Community Awards?

  • The Golden Ticket
    Win the award and get a full access pass to all future Impact events. As long as you remain a Coveo customer, you will receive a free ticket to Coveo Impact San Francisco as a previous Award winner.
  • Elite Membership 
    All winners automatically join our Coveo Community Award Winner’s Circle, with networking events, hosted user groups and more. Connect with influential leaders at your level in your industry.
  • The Recognition 
    Out of hundreds of customers, yours is the story shared in front of your peers and leaders. Recognize and thank the team that worked tirelessly this year to make it happen, including your Coveo Customer Success Manager.
  • Bonus:
    “Pay-it-forward” for your Coveo CSMs. This is your chance to recognize them for their hard work. They too will be celebrated with you and your team on stage.

Some Past Coveo Impact Award Recipients

Nigel Piper

Innovators Award 19'

Eric Immerman

Accelerators Award 19'

Dave Jobbling

Impact Award 19'

Jamie Battin

Industry Leader Award 18'

Micheal LaStella

Impact Award 18'

Xero’s implementation of Coveo has continued to exceed expectations and key success measures, first aiding internal support agents to now helping educate and support our more than 1.8 million subscribers at speeds and accuracy we had previously only dreamed of.

Nigel Piper
Executive General Manager, Xero