New in Coveo - Service

Durée : 40 minutes

Presented By:

Bonnie Chase

Sr. Product Marketing Manager

Maxime Martin

Product Manager at Coveo

Ezmie Bouchard

Product Manager at Coveo

A monthly look at the new features and capabilities designed for you.

Watch the first in our new webinar series, New in Coveo, as we share the latest capabilities to help your business create more relevant Commerce, Service, and Workplace experiences.

In our inaugural webinar, we’ll introduce you to the continued innovation and new capabilities for our Service solutions that will help you streamline case creation, improve the agent user experience, and add unified intelligence to your chatbots. 

Join our Product Management team to get a demo of the new features, and ask your questions directly to them. You’ll get to witness first-hand the new capabilities, including: 

  • Coveo for Salesforce: The Summer 2020 release of Coveo for Salesforce includes an upgraded agent experience and new functionality to make the customer service experience more effortless.
  • Chatbots: Make your chatbot smarter, and more likely to solve cases, by accessing content from anywhere through Coveo. 
  • Intelligent Case Assist: Simplify the case creation process with less effort from your customers, and less work for your agents.