Vidéo d'autoformation

Digital transformation is influencing CSAT scores. Digital-first customers expect a personalized and unified service experience. Leading companies have scaled service capabilities through AI-powered transformation journeys - and you can too. The end result? Consolidated & relevant service experiences across digital channels.

Learn how from these digital leaders; Matt Seaman, Executive Director, Consortium for Service Innovation, Ansa Sekharan, Chief Customer Officer, Informatica and Sriram Sitaraman, CIO, Synopsys.