Livre numérique
4 Strategies to Improve Relevance in Self-Service Search
Customer support search is broken — and negatively impacting both the customer and service agent experience. Can this be fixed? We look at some answers.
What you’ll learn :
- Why enterprise search is commonly dysfunctional
- Top barriers cited for adoption AI
- Four strategies roadmap for improving support search relevancy
Live up to your customer’s expectations!
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95%of companies say customers expect their enterprise search to be as good as Google’s
