Livre numérique

4 Strategies to Improve Relevance in Self-Service Search

Customer support search is broken — and negatively impacting both the customer and service agent experience. Can this be fixed? We look at some answers.

What you’ll learn :

  • Why enterprise search is commonly dysfunctional
  • Top barriers cited for adoption AI
  • Four strategies roadmap for improving support search relevancy

Live up to your customer’s expectations!

  • 95%
    of companies say customers expect their enterprise search to be as good as Google’s

Start fixing your search today!

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Merci

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