Have you ever found yourself wondering, ‘what is prod2vec‘? Probably not, right? After all, it’s unlikely that many of us have given a thought about how a website emulates a…
Retail executives have work to do if they want to take a bigger bite of the digital apple. This year, much of that apple is already spoken for: Amazon will…
When was the last time you bought something without reading reviews or at least glancing at the star rating? If neither of those influenced your last purchasing decision, maybe you…
In many companies, when justifying your customer experience (CX) technology investments to your CFO, cost-cutting KPIs are king. Most benefits cited for the CX tech stack are usually around operational…
In the market for a commerce personalization engine? Make sure you have everything you need to ask the right question and make an informed decision for your company with a…
When it comes to improving customer experiences, you might wonder about the common opportunities among retail, financial services, high-tech SaaS, and technology services companies. Over the last few weeks, I…
The unprecedented levels of online sales growth of the past few years are unlikely to be repeated in 2022. People are venturing out to stores, and anticipating contraction, marketing budgets…
Is your omnichannel retail strategy not working out the way you’d hoped? You paid top dollar for a great website; you’re selling through social media. You even have a mobile…
Consumers voted with their pocketbooks this past year to get back to some semblance of a shopping “normal.” A disrupting 2020 featured soaring online shopping as people shunned stores. This…
In the past couple of years, we’ve seen about a decade’s worth of transformation in ecommerce retail. And we’re not done yet. Brands that can’t keep up with shoppers’ rapidly…
