There's plenty to be excited about if you're already a Coveo customer or looking to do more with AI. Our innovations in e commerce, the launch of the relevant augmented passage retrieval API, and the latest Salesforce data cloud integration mean you can move faster, achieve more, and trust that your solution is secure with Coveo AI. As we near the end of our session, I'm excited to announce our next AI master class happening on November fourteen. Blake Morgan, CX expert and evangelist, and as meta called her, the queen of customer experience. Blake, we're so excited you could join us today. Tell us a bit more about what you'll cover in this upcoming master class. Thank you, Sheila. I am delighted to be joining Coveo in November for the NextAI Masterclass. In our sixty minute session, I plan to challenge you. How customer centric are you really? What are the elements of your customer experience that are working? Why? What is the impact on the business? From there, we'll walk through the benchmarks of good customer experience and how AI technologies like Coveo are the way to create scale, speed, and deliver experiences around today's customer expectations that deliver growth to your business. I believe every organization has the potential to do this with excellence. And that's why I'm excited to share how Fortune one hundred companies are doing this and winning on November fourteenth. With that, I don't want to give too much more away. Thank you for having me today, Sheila. See you all soon. Wow. You don't wanna miss that. Thank you, Blake. We're delighted and can't wait until November fourteen. We hope the last hour has been insightful and you understand that AI and generative answering can deliver real outcomes that matter at every point of the experience. What else? Well, Coveo Relevance three sixty will be available on demand. Our team will get the recordings to you very soon. We also have three new Encoveo sessions happening in the next two weeks. Our AI experts will dive deep into each of our commerce, customer, and employee experience solutions and innovation. With that, thank you again for joining us today. Have a great day.

Recap, Masterclass Teaser & Next Steps

Series: Thrive with AI: Maximize Your Digital CX for ROI
Sheila Morin
CMO, Coveo
Blake Morgan
CX Futurist, Bestselling author
Sheila Morin, Chief Marketing Officer at Coveo, wraps up this edition of Relevance 360 with key insights and a look ahead at what’s next. After an hour of exploring the power of AI and Generative Answering, here’s a quick recap of the session’s highlights:

- Real Outcomes with AI: We’ve shown how AI and Generative Answering can drive real results across every point of the customer and employee experience
- New in Coveo Sessions: Our AI experts will host three new sessions focused on our Commerce, Customer Experience, and Employee Experience solutions
AI Masterclass: “Queen of CX” Blake Morgan shares the CX strategies she taught Coca-Cola, AT&T, Intel, and more

What’s Next?
Continue your AI journey with us! Check out our Upcoming Events to make sure you don’t miss out on future sessions