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AI agents need relevance to maximize outputs

Ground Agentic AI with Relevant Knowledge Retrieval

AI relies on quality inputs, and Agentic AI is no different. Ground AI agents with relevant, secure search and knowledge retrieval

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AI Agents need more than data,
they need relevance

AI agents promise smarter, more autonomous experiences, but most enterprises hit the same roadblocks—disconnected
data, rigid vendor lock-in, and AI that lacks true contextual understanding. Basic retrieval isn’t enough; success depends
on advanced ranking, hybrid search, and an AI layer that unifies knowledge across systems.

Unified access to Knowledge

AI agents need unified access to enterprise-wide information to make informed decisions - eliminating siloes without costly content migrations

Accuracy & precision

Rapidly pinpoint & extract the most contextually relevant insights from vast data sources (structured and unstructured), ensuring LLMs receive high quality inputs for reliable outputs

Relevance

Understand and interpret user intent to dynamically surface the most relevant information sources using advanced retrieval techniques

Speed and Security

Instantly deliver the right information while enforcing enterprise access controls to ensure security and compliance.

Coveo for Agentforce Seamlessly Integrates with Salesforce 

Coveo for Agentforce natively integrates into Salesforce to ground AI agents in contextually relevant, enterprise-wide knowledge - wherever it resides
Securely retrieve the most relevant knowledge with a security-first design that inherits document-level permissions automatically
Improve generated responses with Coveo’s best-in-class ranking and retrieval accuracy
Accelerate Agentforce response time with a unified index and real-time updates that maintain content freshness

Get Relevant, Trusted Information Retrieval with Passage Retrieval API

Ground large language models with highly relevant, targeted text passages for more trustworthy, contextually-rich answers - without building your own search and retrieval system
Reduce hallucinations and improve answer precision with a single retrieval method for your retrieval-augmented generation (RAG) frameworks that scales across the enterprise
Shorten development cycles and time-to-market for Gen AI applications while driving consistent performance

Expand your AI Toolkit with Coveo’s Suite of APIs

Coveo’s suite of APIs including Search, Passage Retrieval, Case Classification and Answer API give developers flexibility to build precise, secure and business-aware experiences

Search API: delivers a complete set of search functionality for AI agents to recommend and link to documents, media, and pages so you can build a complete search and answer experience in a single interface.
Case Classification API: categorizes support cases using your organization's taxonomy, enabling support agents to find answers faster or route them to the right team for swift resolution.
Answer API: provides direct answers from Coveo Relevance Generative Answering into various experiences beyond search pages, like custom applications or agents. *In beta.

For Coveo customers

Watch the Agentic AI Strategy Masterclass

Gain practical insights, real-world use cases, and a clear path to deploying agentic systems that drive measurable business outcomes
Understand what Agentic AI is (and what it’s not)
Compare generative vs. agentic AI and why intent-driven systems matter

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The Best Retrieval Method for Your RAG & LLM Applications

Learn how Coveo’s AI platform, advanced search, and retrieval solutions can elevate your retrieval augmented generation (RAG) strategy for precision and speed.

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