| Coveo customer since | 2016 |
| Industry | Cloud-based accounting software |
| Based in | New Zealand |
| Challenge | Unifying a scattered support experience to drive exponential customer growth & satisfaction |
| Method | Among other factors, making their wealth of information available to customers via self-service |
So steigern Sie die Self‑-Service-Lösungsrate in 6 Wochen um 20 %
Lösen Sie nicht einfach nur Kundenprobleme, sondern verbessern Sie Ihr gesamtes Kundenerlebnis. Sehen Sie, wie Xero Generative Answering nutzt, um eine reibungslosere, personalisierte und intuitivere Benutzererfahrung zu bieten – mit nachgewiesenem ROI.Sehen Sie, wie Xero Generative Answering nutzt, um eine reibungslosere, personalisiertere und intuitivere Reise zu ermöglichen – mit nachgewiesenem ROI.
What started with a test turned quickly into rolling out to our global support platform, Xero Central, and the transformation is outstanding.
Give customers & employees secure, accurate answers. Build trust, reduce cases & speed up resolutions.
Use the power of lexical, semantic and machine learning to connect customers to the most relevant info, insights & answers.
Boost efficiency – and CSAT.
Boost efficiency – and CSAT.
Predict & prescribe what customers need with proactive models for content recommendations – lowering your cost-to-serve.
Automatisieren Sie die Personalisierung von Inhalten für den Kontext und die Absicht jedes einzelnen Kunden. Steigern Sie die Kundentreue durch relevantere, persönlichere Erlebnisse.
Entdecken Sie, wie Generative Answering in Ihrem Unternehmen funktionieren könnte! Buchen Sie eine schnelle, personalisierte Demo, damit Sie wie Xero echte GenAI-Ergebnisse erzielen können.
Generated answer for you
To manually import a bank statement into Xero, you can follow these steps:
1. Download your bank statement in a comma-separated value (CSV) format from your online banking, or create an import file using Xero's template.
2. Adjust the file details if necessary.
3. Save the bank statement file to your computer in the .csv format.
4. In Xero, go to the Accounting menu and select Bank Accounts.
5. For the relevant bank account, click Manage Account, then select Import a Statement.
6. Click the link to download the Xero CSV template file if you need to create your own import file.
...
1. Download your bank statement in a comma-separated value (CSV) format from your online banking, or create an import file using Xero's template.
2. Adjust the file details if necessary.
3. Save the bank statement file to your computer in the .csv format.
4. In Xero, go to the Accounting menu and select Bank Accounts.
5. For the relevant bank account, click Manage Account, then select Import a Statement.
6. Click the link to download the Xero CSV template file if you need to create your own import file.
...
