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Salesforce Integration | Agentforce

Get all your content into Agentforce.
No migrations.

Connect & apply your enterprise knowledge — across systems, formats & permissions — instantly. Your AI agents will work how you hoped: Answering accurately, deflecting cases & delivering value fast.

Why Choose Coveo for Agentforce?

Agentforce is only as effective as the knowledge it can access

Without the right context, Agentforce AI agents risk underperforming—or worse, hallucinating. In the enterprise, knowledge is scattered across systems—many outside Salesforce—locked in complex formats, sizes, and permissions.

By unifying enterprise knowledge into a single, secure source of truth, Coveo grounds Agentforce in the freshest, most relevant content. The result: accurate answers, faster case resolution, and trusted customer experiences.

Frequently Asked Questions

Yes, you can access the Coveo for Agentforce listing on the Salesforce AgentExchange here.

Salesforce Data Cloud has inherent limitations when it comes to handling large volumes of complex, unstructured data—forcing costly migrations, manual security mapping, and compounding indexing and query costs. Coveo removes these limits with easy connectivity, security, and cost efficiency—maximizing your Agentforce investment.

Yes. Coveo becomes your enterprise-wide single source of truth. Beyond Agentforce, you can power consistent, trusted answers across every touchpoint—customer portals, communities, websites, commerce sites, and more.

Yes. Every item is indexed with its permissions intact, so access is always secure. Coveo respects existing enterprise security protocols, ensuring the right people see the right content—nothing more.

Coveo powers AI Search and knowledge retrieval for more than 700 global enterprises—including Zoom, SAP, Dell, and F5—helping them achieve faster resolution, higher self-service success, and trusted customer experiences. See case studies.

Partners

Build faster with our trusted partners

Whether you need a quick deployment or are looking for a long-term strategy, navigate complexity with confidence. Coveo's trusted partner network helps you scale effortlessly and accelerate time-to-value with tailored solutions for Agentforce & Salesforce Clouds.