In a remote-first workplace, poor search, minimal AI, knowledge silos, and irrelevant data are hampering productivity, decreasing proficiency, and driving employees out. We need a better Intranet. The first versions…
Two years into the pandemic, many are still going back and forth about whether hybrid and remote work is here to stay. While some feel that “remote work” is simply…
The pandemic has accelerated the digital transformation of the workplace in many ways, but the real pressure to modernize is coming from the younger generation of workers: Gen Z. This…
The past two years’ transition to remote and hybrid work has forever changed the workplace. Work is increasingly distributed — to meet new demands to attract talent, enterprises are offering…
If you blinked you’d have missed it – but one of the more understated tech stories of last month was that Google Toolbar was pronounced officially dead after 21 years.…
After two years of life during a global pandemic, it’s pretty clear that the hybrid workplace is here to stay. According to a Gensler 2020 study, 52% of Americans prefer…
Employee experience will be top of mind for businesses in 2022, as they look to accommodate new ways of working and deter rising attrition. And with workplaces becoming more distributed…
Ever since the debut of Salesforce Portals (re-architected and renamed “Communities” in the Summer ‘13 release), Salesforce Community Cloud has grown in popularity and capability. As organizations look to provide…
I confess, developing search engines is one of my favorite technology initiatives. I can totally relate to chief technology officers, product managers, architects, software developers, and test engineers that see…
When employees say “it’s me,” the only suitable response from employers is “I know.” That was one of the lasting takeaways from a recent discussion between Greg Laporte, Director of…
