Coveo for Salesforce

Deliver Relevant Experiences With Coveo for Einstein Bots (Beta)

Duration: 4 min

Neil Kostecki

Sr Product Manager at Coveo

Neil Kostecki (Sr Product Manager) and Andre Theriault (Software Engineer) show how to leverage relevance and analytics from Coveo in your Salesforce Einstein Bot.

Coveo’s integration with Salesforce Einstein Bots brings relevant results from your entire ecosystem, i.e., content from inside and outside of Salesforce, into your ai chatbot experience. This enables rich reporting with the ability to follow the user’s journey across multiple interfaces, from your chatbot to your support site, to your contact page. This integration is a beta feature. Contact Coveo Sales if you are interested in trying it out.

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