Reading Gartner Magic Quadrant for Insight Engines1 to wrap your brain around what’s best in enterprise search? Data-driven decision-making is a must in today’s business world. Yet the information needed…
Trouble understanding metadata? In this article, we’ll dig into the questions, what is metadata and how to use metadata, as well as provide advice on managing it. Going solely on…
If you have been researching Natural Language Search or Natural Language Processing (NLP), you may have heard of word2vec. If not, we have you covered. Word2Vec is a machine learning…
Something curious is happening with respect to knowledge management. One look around would suggest that, before the pandemic and so-called Great Resignation, knowledge management was dead. A dusty backoffice relic…
During my various adventures in the technology space, nothing was more frustrating than a poor culture of knowledge sharing. I can recall numerous occasions in which “end users” — aka…
To call the Amazons, Wayfairs, and Rakutens of the world ecommerce giants is an understatement. Rakuten alone did 1.46 trillion Japanese yen in 2020 (that’s more than $13 billion U.S.).…
A key differentiator of search technology vendors today is the notion of providing unified search. To explain what ‘unified search’ is, we have to first talk about fragmented search. Digital…
The online customer experience is more important than ever. And, as expectations rise, so do the challenges for organizations of all kinds. That was one of the key messages during…
Planning an enterprise search engine replacement is much like replacing a cell-phone from 10 years ago with the latest model. There is not just a quantitative difference (faster, more memory)…
Enterprise search seems simple, belying the complicated decisions involved with enterprise search engine replacement. You type a phrase into a box, press enter, then you get back a listing of…
