Highlights

Highlights

  • Coveo’s Vision for AI-Relevance
    Richard Tessier, Co-Founder & SVP of Product, took us on a tour of the transformative capabilities of Coveo’s AI-Relevance Platform™
  • Serving Relevance at Scale
    Lauren Amundson, Product Owner for Search at US Foods, shared how tackling the challenge of delivering smarter search across a massive product catalog instantly improves findability, customer satisfaction, and business results.
  • The Coveo Roadmap
    Mathieu Lavoie-Sabourin revealed what’s ahead for Coveo’s platform, from personalization and recommendations to generative answering and AI-powered support for internal teams.
  • The ROI of Relevance
    Deirdre Peters, Boston Scientific’s Director of Digital Experience, showcased the ROI of Relevance, including increases in search conversions, higher retention, and measurable business growth.
  • Customer Roundtables
    Participants exchanged ideas on scaling AI, measuring ROI, and balancing experimentation (including Agentic) with governance, proving the value of collaboration among peers.

We wrapped the day with a meticulously curated "Whiskey Classics from Around the World" tasting experience, the perfect way to toast to innovation, community, and the future of AI-driven experiences.

Stay tuned for our next Relevance 360 event in a city near you.

Coveo Relevance 360 in Chicago

Agenda

Aug 27, 2025
12:00 pm, 5h
Convene 311 W Monroe, The Loop, Chicago
12:00 pm
Doors Open & Lunch
1:00 pm
Welcome + Introductions
Priscila Garcia, SVP, Global Account Management,
1:10 pm
Coveo’s Vision
A tour of today’s transformative capabilities.
Richard Tessier, Co-founder and SVP, Products,
1:40 pm
Serving Relevance at Scale
The US Foods Search Story
Lauren Amundson, Product Owner for Search, US Foods
2:10 pm
The ROI of Relevance
Boston Scientific’s Digital Transformation
Deirdre Peters, Director of Digital Experience, Boston Scientific
2:40 pm
Break
2:50 pm
Coveo Roadmap
Looking ahead with your subscription to innovation
Mathieu Lavoie- Sabourin, Product Manager, Coveo
3:20 pm
Customer Roundtables
Looking ahead with your subscription to innovation
Priscila Garcia, SVP, Global Account Management,
3:55 pm
Wrap Up
Priscila Garcia, SVP, Global Account Management,
4:00 pm
Whiskey Classics from Around the World
Group Activity

Past speakers include

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