Browse our tips, tricks, and techniques for improving your ecommerce search relevance – for an improved shopping experience, higher conversions. and overall order value.
Welcome to the second episode of Building Ecommerce. This trilogy of videos will walk developers through building an ecommerce site search solution in Coveo. If you missed the first video,…
Welcome to the first episode of Building Ecommerce. This trilogy of videos will walk developers through building ecommerce search solutions in Coveo. Today we’ll look at the requirements, architecture, and…
Starting with the basics: What is the difference between third-party cookies versus first-party cookies and zero-party data? Third-party cookies: When you visit a site, a third party leaves a cookie…
Product returns have been the nemesis of brands and retailers for a long time, and the rise of ecommerce has only exacerbated this challenge. Consider that in 2020 shoppers returned…
The online customer experience is more important than ever. And, as expectations rise, so do the challenges for organizations of all kinds. That was one of the key messages during…
Online stores are quickly becoming the primary retail channel for many. In return, customer expectations for the digital experience you deliver have increased. This means the mechanisms that could traditionally…
Your business and the world at large are drowning in data , yet your customers and employees have a thirst for information. A thirst that can sometimes be quenched with…
Creating a clean, complete product catalog for your ecommerce site is like setting up a neat, orderly storefront. You carefully scoped out real estate, chose the location you thought had…
What do you believe more: what your customers say, or what your customers do? While a definitive “I am looking for <insert very specific model number here>” or “I prefer…
Maybe it’s the hype around digital transformation coming to fruition. Maybe it’s the lasting effects of the global pandemic. Regardless, the move toward richer, more contextually relevant digital self-service experiences…
We’ve been saying for some time that it isn’t about the persona – it’s the person. So today we are modifying that mantra a bit to say it’s not just…
As AI becomes more widespread in eCommerce, two topics many are interested in understanding are clustering and classification. In a nutshell, these techniques use machine learning (ML) to group information.…
While the Information Age has certainly opened the floodgates for people to access information like never before, companies are only now shifting their focus to provide more relevant and highly…
It’s arguable that organic traffic is the most valuable marketing channel there is. But there’s a cold war going on between tech giants, with your product data caught in the…
Digital shopping isn’t what it used to be. As people increasingly turn to ecommerce channels, especially as a result of COVID-19, consumer expectations are rising—particularly for search relevance and customer…
