What is Natural Language Search?
Search is a very complex problem hiding behind a very simple interface. From the earliest days of the internet, people have been trying to find web pages (documents, though they…
Artificial Intelligence
The Gap Between What Employees (Think They) Want and What They Need
In a remote-first workplace, poor search, minimal AI, knowledge silos, and irrelevant data are hampering productivity, decreasing proficiency, and driving employees out. We need a better Intranet. The first versions…
Top 5 Enterprise Search Challenges Developers Face (+ Solutions)
According to a survey of 600 IT professionals, 81% said the importance of enterprise search increased in the last year. But many organizations today face increasing challenges in managing and…
Word2Vec Explained: How Computers Learned to Talk Like We Do!
If you have been researching Natural Language Search or Natural Language Processing (NLP), you may have heard of word2vec. If you’ve not, we have you covered. This article digs into…
Panning for Gold: What’s the Right Search Relevance Metric for Your Organization?
We’ve discussed how relevance ranking in search is being impacted by machine learning – and continuous learning. [If this is a new concept for you, here’s an off-ramp to catch…
How Search Relevance Satisfies Desires and Intentions
Search relevance refers to a search engine’s ability to provide the most significant results to address the searcher’s needs and satisfy their intent. Creeping in steadily over the years, search…
What Is Search Relevance – and Does It Matter?
Search relevance is having a moment. Again. It’s not as if we haven’t always wanted search engines that bring us the most relevant search result by reading our minds, and…
Your Guide to Personalized Product Recommendations in Ecommerce
Online stores are quickly becoming the primary retail channel for many. In return, customer expectations for the digital experience you deliver have increased. This means the mechanisms that could traditionally…
What Is Digital Behavioral Data and Why Is It Important?
How familiar are you with digital behavioral data? Digital behavioral data, or what’s also referred to as consumer behavior or behavioral science, is generated by the things people do online.…
Look for ‘Off-the-shelf’ AI for Greater DX
If you’re a business owner today, you’ve likely been told that you “need some artificial intelligence (AI)” to succeed in the marketplace. Indeed, the majority of companies that have successfully…
Add Merchandising Rules To Your Product Recommendation Algorithm
Product recommendation engines powered by deep learning provide highly relevant recommendations to each customer using real-time user data to make accurate recommendations. But eCommerce teams can’t always let the artificial…
10 Must-Have Features for a Relevance Platform
“Here comes the sun, do, dun, do, do Here comes the sun, and I say It’s all right Little darling, it’s been a long cold lonely…” …2020, to pick up…