Blog
Platform
Service
Commerce
Workplace
Site Search
AI Labs
Coveolife
+
+
Talk to sales
Platform
Service
Commerce
Workplace
Site Search
AI Labs
Coveolife
✨
Watch the masterclass now
— GenAI vs. Agentic AI:
which is best for you?
self-service
self-service
How to Improve Customer Satisfaction With AI Search
Efforts to improve customer satisfaction still miss the mark, even as every touchpoint is digitized for convenience. What's going wrong?
Jacqueline Dooley
Aug 12, 2025
|
10 min read
Browse By Topic
knowledge management best practices
content discovery
product discovery
generative AI
b2b
assisted support
case deflection
coveolife
coveo for salesforce
knowledge centered service
b2c
search experience concepts
coveo for sitecore
coveo platform
remote/hybrid work
Ready to see a demo on how to gain the AI-Experience Advantage?
Yes! I don't want to frustrate users
I need to think about it