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Platform
Service
Commerce
Workplace
Site Search
AI Labs
Coveolife

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How to Improve Customer Satisfaction With AI Search

Efforts to improve customer satisfaction still miss the mark, even as every touchpoint is digitized for convenience. What's going wrong?

Jacqueline Dooley

Aug 12, 2025

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10 min read

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knowledge management best practices

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product discovery

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coveo for salesforce

knowledge centered service

search experience concepts

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remote/hybrid work

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