Coveo placed highest for its Ability to Execute in the first ever Gartner Magic Quadrant for Search and Product Discovery. 

We’re proud to share the news that Coveo has been recognized as a Leader in the inaugural Gartner Magic Quadrant for Search and Product Discovery. Evaluated on standard weighted criteria in two categories — Completeness of Vision and Ability to Execute, Coveo was positioned in the Leaders’ quadrant and placed highest for its Ability to Execute. We believe this underlines our unwavering commitment to ensuring our customers’ success and delivering exceptional business outcomes.

Gartner® names Coveo a Leader in Search and Product Discovery Magic Quadrant
Gartner® names Coveo a Leader in Search and Product Discovery Magic Quadrant

Gartner’s Magic Quadrant Explained

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

Coveo Positioned Highest for its Ability to Execute

Coveo is placed as a Leader not only for its Completeness of Vision but scored the highest among the 18 vendors evaluated for its Ability to Execute, which includes criteria such as product capabilities, sales execution and pricing, market responsiveness and track record, market execution, as well as customer experience.

“We are proud to be a Leader in the Gartner Magic Quadrant for Search and Product Discovery, ranking highest for ability to execute among the 18 companies evaluated, a recognition that we believe reflects our commitment to unrelenting product excellence, innovation, and execution,” said Simon Langevin, VP of Commerce Product at Coveo.  “As new technologies emerge and customer expectations rise, we believe this report not only validates our vision, but also acknowledges the robustness of our investments and the exceptional financial value we bring to customers.”

What Sets Coveo Apart 

Not all AI is created equal. Coveo powers remarkable product discovery journeys with predictive AI search, tailored recommendations, generative answers, and unified personalization across all customer interactions. Coveo uniquely orchestrates multiple AI models which can be layered together providing merchandisers with the power to manage the models and tailor experiences according to their business needs. From higher conversion rates and increased average order value and customer satisfaction, Coveo has a successful track record in driving demonstrable ROI for its customers.

In this new era of product search and discovery, as part of its ongoing commitment to meeting customer needs, Coveo has introduced several new AI innovations, including:

  • Personalization-As-You-Go: a set of functionalities that use in-session event data and product vectors unique to each catalog to create 1:1 personalized search and discover experiences in real time without user login. 
  • Coveo Relevance Generative Answering: brings conversational, advisory experiences that are grounded in a company’s expert content, product catalog, and semantics.
  • Business-Aware Product Ranking: enables AI to optimize for revenue and margins while balancing relevance for the shopper.

Download your complimentary copy of the 2024 Gartner® Magic Quadrant™ for Search and Product Discovery

Get Your Complimentary Copy
2024 Edition | Gartner® names Coveo a Leader in Search and Product Discovery Magic Quadrant

Gartner, Magic Quadrant for Search and Product Discovery, Mike Lowndes, Aditya Vasudevan, et al., 13 May 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Coveo.

Gartner does not endorse any vendor, product, or service in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.