If you have been researching Natural Language Search or Natural Language Processing (NLP), you may have heard of word2vec. If you’ve not, we have you covered. This article digs into…
Unstructured content. As a writer, I hate that term. I remember the first time I heard reference to it — sitting in a meeting and technical people were talking about…
Omnichannel vs multichannel – you’ve heard the buzzwords, but what do they really mean? Both these terms are alive and well in this conversation, and while they do mean very…
Here’s what an OK online experience looks like: a customer visits your website, submits a query to your search box, and quickly finds what they’re looking for. Frankly, though, this…
Implementing location-aware search should be a top priority for brands in 2022. Why? Well, to start with, the holiday shopping season of 2021 fueled a resurgence of in-person shopping, even…
How do you choose between unified search and federated search? Well, imagine asking three friends for the best Italian food recipes. The first time you do, one friend offers magazine…
A key differentiator of search technology vendors today is the notion of providing unified search. To explain what ‘unified search’ is, we have to first talk about fragmented search. Digital…
Online stores are quickly becoming the primary retail channel for many. In return, customer expectations for the digital experience you deliver have increased. This means the mechanisms that could traditionally…
Planning an enterprise search engine replacement is much like replacing a cell-phone from 10 years ago with the latest model. There is not just a quantitative difference (faster, more memory)…
Enterprise search seems simple, belying the complicated decisions involved with enterprise search engine replacement. You type a phrase into a box, press enter, then you get back a listing of…
Your business and the world at large are drowning in data , yet your customers and employees have a thirst for information. A thirst that can sometimes be quenched with…
Is your company still searching for great search? The intersection of audiences and the content they’re searching for-that is, giving the right content to the right people at the right…
As more and more business moves online, customer expectations around digital experiences are increasing, too. According to Brendan Witcher of Forrester, a leading expert on digital business, a site visitor…
