Relevance is the Ticket to Your Next Promotion
Remaining relevant is one of the most important ways a business can scale and be differentiated from its competitors. It is equally as important in the workplace if you’re looking…
About Isaac Berzins
Isaac is the Social Editor at Coveo. Raised on the red sands of Prince Edward Island, Isaac moved to Montreal, Quebec, in 2011 to cut his teeth in the burgeoning sphere of Social Media Marketing. After working with top-tier brands in the entertainment industry for 5 years, Isaac decided to change gears and focus his talents on the high tech industry.
5 Everyday Experiences That Could Be Enhanced with Unified Interactions
How many separate digital experiences dominate your day? Think about how many different mobile applications you need to check in the morning: one app to check the traffic on the…
5 Ways AI Can Fix Underperforming Lead Generation Strategies
More and more companies are relying on AI to power or improve their lead generation strategies. From finance to real estate, the advantages are clear: reduced operating costs, an increased…
My Quest To Never Forget Anything Ever Again
My obsession with “remembering everything” began in 2012, when I came across an article on The Verge about backing up your brain with cloud note-taking software. I think that the…
4 Ways to Future-Proof Your Knowledge Management Strategy
First things first, let’s all agree that a general plan to make knowledge accessible to your employees does not constitute as a strategy. To develop an effective knowledge management strategy…
10 Reasons YOU Should Attend Coveo Impact
In less than four months, top relevance experts from around the globe will converge in San Francisco to swap success stories, connect with like-minded peers, and explore the true impact…
What Can AI Do Today For Your Business
Artificial Intelligence. Two words that have dominated 2017, and will continue to dominate well into 2018. We’ve heard tell of the power of AI doing multiple revolutionary things: sometimes with…
In 2018, All Signs Point to Unified Interactions
It’s official, 2018 has arrived. With the start of every new year comes the cavalcade of predictions, helping businesses and consumers alike to prepare for the year ahead. As such,…
Declare Your Independence from Poor Digital Experiences
“Hey Alexa, what’s the weather looking like for the 4th of July weekend?” “Ok Google, tell me the closest place to buy hot dogs” “Siri, how do I set up…
The Path to Intelligent Self-Service Success
How disrupting your self-service strategy leads to a more personalized digital customer service and support experience The digital era has proven to be very exciting for consumers. New technologies are…