Diane Berry is Senior Vice President of Market Strategy at Coveo. Diane seeks out and analyzes market, industry and economic opportunities for growth; works with the analyst community as well as media; and acts as a spokesperson and industry voice to help organizations understand how to leverage advanced search-based apps to transform the nature of work.
Is your organization suffering from Enterprise Insight Deficit Disorder? There’s a good chance it is, and there’s an even better chance that lack of insight is hurting your company’s performance.…
Data, by its very nature, is difficult to find and analyze because it’s stored in so many places, with no way to search through it or correlate it across systems…
With Valentine’s Day upon us this week, many of us will be celebrating the love of family and friends and those relationships that bring us closer together. The whole concept…
Our latest eBook, “2012 Guide to an Insightfull Customer-Centric Organization,” helps organizations understand how to leverage the Insight inside their enterprise and social data and move towards a more customer-centric…
Last week during a webinar discussion with Michael Maoz of Gartner, Leo Annab from CA Technologies and our CEO, Louis Tetu, I asked where each would recommend that a leader…
Does this sound familiar: “This year, we will build our business processes to center on the customer.” Or, “This year, we will enhance the customer experience.” While placing customers at…
Considering that knowledge is ostensibly the most valuable asset of an organization—hence the term “knowledge capital”—it is not only interesting but perhaps essential to consider if knowledge can be engineered.…
In my last blog we looked at the nature of mercurial data and identified two truths: 1. It is constantly changing; and 2. It exists in silos. Here, we will…
Like all persons, places and things, data has certain characteristics. A child may be mercurial, for example, but data is far more so – it is everywhere at once. Perhaps…
Dreamers dream, analysts analyze and predict, and technology wizards build solutions for tough problems. We’ve just seen an instance of pure serendipity with a well-respected analyst’s prediction and the vision…
