Valerie Chong is a communicator and digital marketer. She loves making tech more accessible through her words. When not working on an article, you'll find Valerie online keeping an eye on the latest digital tricks and trends and checking in on her favorite influencers.
Is your company struggling to create a knowledge sharing culture? You might be comforted to know you’re not alone. A yearly survey conducted by the Technology and Services Industry Association…
After two years of life during a global pandemic, it’s pretty clear that the hybrid workplace is here to stay. According to a Gensler 2020 study, 52% of Americans prefer…
How can you turn your Salesforce Community into a case deflection engine? Let’s back up a little. Thanks to the global pandemic, consumers increasingly expect a top-notch virtual customer experience;…
