About Sawan Deshpande
In lauding Salesforce B2B Commerce in its Forrester Wave: B2B Commerce Suites Q2 2020 report, analysts Joe Cicman and Emily Pfeiffer highlighted how Salesforce made “huge strides in search through…
Coveo Family of Products for Salesforce: AI-Powered Search Solutions for Every Customer Support Need
Enabling intelligent self-service and support for every company on the Salesforce platform Companies need AI to scale. Netflix and Amazon have revolutionized the customer self-service experience by leveraging AI. As…
Solve These 3 Customer Support Challenges With Intelligent Search
Customer service organizations are constantly looking at ways to improve service delivery and increase customer satisfaction while keeping costs down. A recent survey of more than 1,900 global customer support leaders…
The best information, every time and everywhere Salesforce users need, drives growth and innovation
Recently Coveo announced record-breaking, year-over-year growth for its fourth quarter and year ended December 31, 2015. Our Coveo for Salesforce line of business was a strong contributor to this amazing…