Rick Bauer is Director, Marketing Communications at Coveo. Rick develops and manages content delivery through careful planning and thoughtful strategy, to tell a compelling story about Coveo’s transformational technology. Working with his team, partners, customers and influencers, he curates relevant communication across multiple marketing channels to fuel campaign success. Follow Rick @CoveoRick
How well is your knowledgebase working for you? If your people can’t access the information they need quickly it hurts your bottom line. By securely delivering “just-in-time” content from across your growing enterprise information…
Organizations are facing a huge challenge today – critical knowledge assets reside in various locations, preventing partners, employees and customers from finding the information they need, the moment they need it.…
Let’s face it, information is everywhere. Analyst firm IDC reports that 61% of knowledge workers need to use 4 or more systems daily and 13% need to use 11 or…
Dreamforce veterans and newbies alike: you have now very likely absorbed your first day, settled into your home away from home for a few days, attended some sessions, meetings and…
Tokyo Electron Limited: A Coveo Case Study Transitioning their customer support group from product focus to customer-outcome focus, by empowering their 500 field service engineers (FSE) with real-time, relevant information,…
A VMware / Coveo Case Study Session “The VMware Partner Portal is about enabling our partners to be successful, whether that’s registering a deal, getting trained, checking on incentives, closing…
Whether you’re still flirting with the idea of attending, or you already have your tickets and are a seasoned Dreamforce veteran, the Salesforce team is planning a great event. And…
