Product recommendations are something that nearly every ecommerce retailer has, but very few understand how they actually work. This is down to the fact that the technology behind them is…

A well-informed visitor segmentation strategy can help you lay the foundations to build a scalable and sustainable personalized experience. Segmentation helps companies assess visitor behavior and design experiences that increase…

In an Internet Retailer article, Fareeha Ali said that eCommerce represented a 14.3% share of all retail sales in the US last year – up from 12.9% in 2017 – and accounted…

Besides the obvious convenience that online shopping affords, most consumers have come to expect a digital experience that caters to their unique requirements when browsing and buying products. A Shopify report…

In 2014, Topshop emerged as the best overall omnichannel retailer in the UK. This was according to a Kurt Salmon survey of 25 UK fashion retailers. The survey was conducted…

A small cheer echoed around the halls of Coveo-Qubit HQ on September 17, 2018, when Farfetch, a high-end marketplace for luxury fashion goods, IPO’d. The results were good, with an…

In October 2014, Emirates embarked on its journey to personalization with Qubit-Coveo. In this blog, we’ll outline the personalization strategy that allowed them to move from simple testing and conversion…