PlatformRelevance & User Experience

The relevance you need, the user experience that makes search intuitive

Relevant search results that are easily optimized by administrators and delivered to your users via intuitive, mobile-optimized interfaces.

Content That’s Relevant To Your Users


Precision Relevance, Out of the Box

Advanced algorithms deliver highly relevant results, while user activity refines relevance in real-time


Context-Aware Content Recommendations

Highly relevant content and experts automatically recommended to users based upon their specific task-at-hand


Support for Over 40 Languages

40+ languages automatically identified, enabling users to query in any language and quickly navigate relevant results, regardless of language



Intelligent Optical Character Recognition

Make PDF documents and other scanned materials instantly findable with integrated, multi-lingual character recognition


Text Analytics and Automated Metadata Tagging

Identify sentiment, concepts and named entities from unstructured content, and automatically apply enterprise-approved or taxonomy-driven metadata to drive findability and knowledge management



Integrated Thesaurus and Stemming

Make searching more flexible with automated synonym matching and query word variation, so users always find what they need

Interfaces Tailored to Your Users


Role-Based UIs

Swiftly configure search interfaces for each user role, with search results, facets, and navigation options optimized for the particular user group



Navigators optimized for each role enable users to swiftly drill down on search results to find relevant content. Visual faceting lets users navigate and filter results using slider bars, calendars, charts, and more, while “search within facet” capabilities let users refine their search based upon any metadata property


Seamless Integration with Your “Go To” Apps

A powerful JavaScript UI Editor means Coveo search can be embedded into all of the enterprise applications your team relies upon to be productive


100% Mobile-Optimized

Fully responsive design architecture and out-of-the-box templates for iOS and Android provides users with intuitive search to any mobile device


Integration with Leading CRM Applications

Embed Coveo search within Salesforce and other CRM applications to provide customers, support agents, and sales teams unified, proactive search across all of the content sources they need to be productive – without ever leaving their CRM console. (Learn more about Coveo for Salesforce)


Coveo Search on Your Website/WCM

Integrate Coveo search into your public-facing website to drive engagement, boost conversions, and promote customer self-service. (Learn more about Coveo for Sitecore)

Precision Control & Reporting for Administrators


Actionable Usage Analytics

Measure & track all search interactions to identify content gaps, user trends, and key KPIs including case deflection and user productivity


Precision Relevance Tuning and Content Boosting

Extensible query language enables swift relevance tuning, while user-friendly slider-bar controls make content boosting & filtering fast and easy


Agile Content Source Management

Fast configuration & user-friendly administration of content sources, scopes, indexing schedules, and content access controls


Drag-and-Drop UI Editors

WYSIWYG JavaScript user interface editor enables fast configuration & management of search experiences for each user audience


Powerful APIs

Rich API set enables custom development and integration of Coveo functionality within external systems


24/7 Monitoring and Alerts

Ongoing system tracking and notification options ensure administrators have real-time awareness of performance & user issues

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