Services

Professional services

Committed to Your Success


Our experts work closely with you every step of the way to outfit your business for success.

The combination of our proven IDEAS (Initiate – Define – Execute – Appraise – Success) implementation methodology and our deep domain expertise in intelligent search so helps you maximize your Coveo Solution, create value and generate tangible results.

With hundreds of successful implementations, our team provides the utmost available knowledge and expertise.

Business Consulting

Coveo’s team of experts can help you in determining where Coveo’s AI-powered search would benefit your organisation and how it would provide value.

Coveo can help you build a business case and program for the implementation or expansion of an intelligent search solution using proven results.

Implementation Services

Whether you’re implementing Coveo for the first time, looking to implement new features, or seeking to integrate the solution into another enterprise system, Coveo’s team of experts can help.

Our team provides not only in-depth knowledge of Coveo and Search but also industry expertise recognized through numerous certifications such as KCS, Scrum, PMI, Salesforce and Sitecore.

From the solution definition, through the implementation process and until post go-live optimization, Coveo’s team works closely with you to ensure a smooth program delivery. Collaboration tools are available to give you full visibility into the deployment.

Assistance and audit

If your own team or a chosen system integrator is implementing or improving your Coveo solution, Coveo Professional Services can assist or audit the work to ensure the best possible results and ensure the use of best practices.

This assistance can be provided throughout your project or at important milestones to validate the direction and results.

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