PlatformSecurity

Your Security. Our Priority.

Our commitment to security extends beyond the protocols we build into our technologies.
It guides every decision and action we take.


“Coveo offers unusually rich security functions.” -

For Users

Enterprise technology only delivers value when people have confidence in its security, while not feeling burdened by it. Coveo’s secure indexing architecture and library of connectors means you can use Coveo search solutions and apps with total confidence and peace of mind.

  • Single-Sign On (SSO), for unified search that honors user and group permissions across all enterprise content sources
  • Personal business content, like emails, can only be searched and seen by the individual user, and any designated super-users (e.g. compliance officers)

Enterprise technology only delivers value when people have confidence in its security, while not feeling burdened by it. Coveo’s secure indexing architecture and library of connectors means you can use Coveo search solutions and apps with total confidence and peace of mind.

  • Single-Sign On (SSO), for unified search that honors user and group permissions across all enterprise content sources
  • Personal business content, like emails, can only be searched and seen by the individual user, and any designated super-users (e.g. compliance officers)

For IT Administrators

With Coveo, administrators have precision control over search security, including what data is indexed, which users have access, and what reporting and auditing capabilities are delegated to other members of the management team:

  • 50+ indexing connectors that support early binding security
  • Integrated security cache to ensure user and group securities reflect current permissions across your IT architecture
  • Administrator Security Browser, for unified collection, source, and document-level security controls management
  • Coveo Usage Analytics service to track all user query and search activity
  • Fully scope-able reporting and auditing tasks, to align with your segregation-of-duties protocols

For Information Security Professionals and CISO

We are dedicated to the security, privacy, and integrity of our customers’ data. Our operations, infrastructure, and team reflect this commitment:

  • SOC II examination and HIPAA compliance
  • Strong logical and physical access controls
  • Regular application and source code scanning
  • Comprehensive background checks on all employees
  • 24/7/365 live, dedicated operations team
  • 3rd party vulnerability testing
HIPAA logo AICPA logo

We are dedicated to the security, privacy, and integrity of our customers’ data. Our operations, infrastructure, and team reflect this commitment:

  • SOC II examination and HIPAA compliance
  • Strong logical and physical access controls
  • Regular application and source code scanning
  • Comprehensive background checks on all employees
  • 24/7/365 live, dedicated operations team
  • 3rd party vulnerability testing

Coveo Cloud is architected on one of the most secure cloud infrastructures in the world:

  • Cloud architecture distributed across multiple availability zones and geographical regions for data resiliency and high availability
  • Full isolation of customer data, with AES 256-bit encryption both in-transit and at-rest
  • Coveo indexes stored in a proprietary binary (non-human-readable) format on encrypted volumes
  • Secure authentication with OAuth, network segmentation (multi-tier architecture), and automated intrusion detection and response systems
  • Comprehensive Disaster Recovery protocols, including distributed backups

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