Insight Consoles Deliver Interactive Intelligence
to Transform Business Processes

 

From basic Search & Navigation through advanced information mash-ups, Coveo Insight Consoles help organizations uncover and leverage what should be their most important asset: collective knowledge. All too often, this essential asset remains hidden within overwhelming amounts of unstructured and structured data throughout dozens, even hundreds, of systems.

Role-based Insight Consoles form the presentation layer of Coveo's Unified Indexing Technology, which constantly indexes the freshest data from virtually any system—behind your firewall, in the cloud, even in social media. Insight Consoles present information mashups in a variety of configurations to meet the needs of specific roles. With Social Tagging, users can add tags to specific results, as well as link index items together; these actions are then applied real-time within the Index to ensure availability to all users.

  • User profile data ensures that users' preferences, history, saved queries and other attributes influence the relevancy of information they view.
  • Consolidated and correlated, contextually relevant information critical to key business areas, such as Engineering, Customer Service, and Sales & Marketing
  • Leverages Coveo's Multi-Channel Text Analytics to create information relationships and uncover business and customer trends before they become issues
  • Brings front-line intelligence to website search initiatives
  • Full-featured UI available in .NET and Java

With Coveo, we’re able to search, consolidate, correlate and analyze information on customers, engagements, past projects, our people, and more, all through a single interface, giving us a deeper level of insight into our business. Coveo has really helped us to accelerate sales as well as better serve our customer engagements.”
Kurt Salmon                 Video

Optimized for smartphone and tablet use, Mobile Insight Consoles provide the mobile intelligence field sales, services and executives need.

Flexible and modular, all Coveo Insight Solutions leverage the Coveo Insight Methodology, a reference framework developed through more than 700 implementations. This combination helps companies uncover even more return on their most valued asset—collective knowledge—to innovate faster, better serve customers and sell more products.
resources
Data Sheets

What’s new in Coveo Platform 7.0


Coveo Platform: Version 6.5


Insight Solutions for Customer Service Overview

White Papers

Transforming Data into Actionable Knowledge; joint paper with TSIA


Enterprise Search 2.0 : A Data Odyssey

Videos

Reality Video Series with Netezza

On-Demand Webinars

11 Trends for Enterprise Search 2.0