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Coveo for Salesforce

Smarter Search for Better Customer Service

Empower your support agents & community members with the knowledge they need to succeed

Seamlessly integrated with Salesforce, Coveo unleashes the power of your information ecosystem by bringing relevant case-resolving knowledge into view – helping agents solve complex cases faster & customers succeed at self-service.

Service Cloud Edition

Agents Become Case Resolution Experts

  • Agent Proficiency
  • First Contact Resolution
  • Contact Center Performance

Community Cloud Edition

Communities Become Case Deflection Engines

  • Customer Self-Service
  • Case Deflection
  • Customer Satisfaction

Customer Success Stories

Read case studies

Our business is growing rapidly. Coveo for Salesforce will help scale our operations, while reducing overhead costs and increasing the satisfaction of our customers.

Bill Scudder, CIO, Sonus Networks

2015 CRM Service Leader Award

Coveo is an official Salesforce partner