Coveo for Salesforce

Smarter Search for Better Customer Service

Empower your support agents & community members with the knowledge they need to succeed

Seamlessly integrated with Salesforce, Coveo unleashes the power of your information ecosystem by bringing relevant case-resolving knowledge into view – helping agents solve complex cases faster & customers succeed at self-service.

Service Cloud Edition

Agents Become Case Resolution Experts

  • Agent Proficiency
  • First Contact Resolution
  • Contact Center Performance

Community Cloud Edition

Communities Become Case Deflection Engines

  • Customer Self-Service
  • Case Deflection
  • Customer Satisfaction

Search-Powered Customer Success

See case studies

Coveo for Salesforce is a KCS Aligned v5 Product

2015 CRM Service Leader Award

Coveo is an official Salesforce partner

Privacy Policy | © 2015 Coveo Solutions Inc. All Rights Reserved.