You can achieve many business-critical KPI’s, from reducing support costs to increasing customer satisfaction and loyalty, with your Salesforce Community. Through AI-powered search, your Community is the ticket to delivering the self-service experience your customers expect and need to succeed.
This eBook highlights 8 best practices in action, on real-time communities, of 5 great brands including Adobe, Logitech and Salesforce. In it you will learn how they transformed the self-service experience on their Communities, and how you can do the same by:
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