Coveo AI‑Relevance™ Platform

AI-Search for enterprises who want their best content in every answer

What it does: Brings the most relevant content to any interface for search, recommendations & agentic experiences, so people always find what helps them most.

18 years of innovation. A decade in AI. +700 leading brands. Coveo AI powers the digital experiences of the world’s most innovative enterprises:
All
Website
Commerce
Service
Workplace
Query Suggestions
Recommends relevant queries as users type in the search box​.
Automatic Relevance Tuning
Provides ​end-users most relevant search results for their queries​.
Dynamic Navigation Experience
Displays most relevant facets first, based on user activity.
Content Recommendation
Learns from users’ clicks & views to recommend relevant content.
Session-Based Product Recommendation
Personalizes recommendations in real-time based on user intent.
Intent-Aware Product Ranking​
Personalizes search results in real-time based on user intent.
Predictive Query Suggestion
Personalizes query suggestions based on real-time interactions.
Case Assist
Optimizes case creation & boosts case deflection.
Semantic Encoder
Enhances search results with vector-based, contextual understanding to queries.
Query Suggestion
Help visitors discover faster with search suggestions.
Automatic Relevance Tuning
Provide visitor or customers with AI boosted relevant results.
Dynamic Navigation Experience
Help visitors find what they need faster with dynamic facets that auto-adjust.
Content Recommendations
Use the success of similar users to recommend relevant content to visitors
Smart Snippet
Help users find a 1:1, direct, non-generated answer to their query.
Query Suggestion
Recommends relevant queries as users type in the search box​.
Automatic Relevance Tuning
Provides ​end-users most relevant search results for their queries​.
ART
Dynamic Navigation Experience
Displays the most relevant facets and facet values first, based on user activity.
Content Recommendations
Learns from users’ clicks & views to recommend relevant content.
Session-Based Product Recommendations​
Suggests relevant products based on shopper patterns and product attributes.
Smart Based Recommendation
Intent-Aware Product Ranking​
Personalizes search results in real-time based on user intent.
Predictive Query Suggestions​
Personalizes query suggestions based on real-time interactions.
Query Suggestions
Recommend the most relevant search queries to customers as they type.
Automatic Relevance Tuning
Always recommend the most relevant results to customers.
Dynamic Navigation Experience
Help customers find the right information faster with dynamic facets that auto-adjust.
Content Recommendation
Use the success of similar users to recommend relevant content to customers.
Relevance Generative Answering
Help workers get quick answers to questions with secure enterprise-grade LLMs.
Query Suggestions
Recommend the most relevant search queries to employees.
Automatic Relevance Tuning
Always recommend the most relevant results to employees.
Dynamic Navigation Experience
Help employees find the right information faster with dynamic facets that auto-adjust.
Content Recommendations
Use the success of similar users to recommend relevant content to employees

Frequently asked questions

Coveo is a composable AI search & generative experience platform. It’s the intelligence layer that powers individualized, trusted, and connected experiences. You can delight customers, augment employee capabilities, and drive superior business outcomes with semantic search, AI recommendations, unified personalization and GenAI answering.

Our platform is certified ISO 27001, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are a Salesforce Summit ISV Partner, an SAP Endorsed App, and an Adobe Gold Partner.

Our single SaaS platform and robust suite of AI & GenAI models are specifically built to transform the total experience: from CX to EX across websites, commerce, service, and workplace.

Yes, you can use the Coveo Headless toolkit to develop the design of all the UI components of your intelligent search experience. It works with any web development framework, serving as a middle-layer for applications to open a line of communication between the UI and the Coveo Platform™. Learn more about how Coveo Headless works.

In a nutshell – it means you can provide superior customer & employee experiences at scale without breaking the bank.

After a decade enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage: the enterprise spinal and composable ability to deliver AI semantic search and generative experiences at scale.

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