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Events

May 5-7, 2014

Silicon Valley

From world-class keynotes to interactive workout sessions, TSW is the place to find the most innovative ideas in the technology services industry. Discover alternative approaches that can help you unleash your full potential and that of your organization to run a better, more efficient, more financially successful services business.

April 29-30, 2014

London

Effective enterprise search is critical to support decision-making, manage risk, and deal with ever-increasing volumes of information. At Enterprise Search Europe, Coveo customer Simon Hazlitt of Majedie Asset Management will present a case study, “Search and Relevance in the Financial Services Industry.” He will describe how Majedie analysts – who manage the firm’s high performing funds – rely on Coveo to access contextually relevant knowledge in real time.

April 10-11, 2014

Houston

Explore how leading KM practitioners using engagement and collaboration to address targeted knowledge needs, enhance the flow of information and expertise, and improve business performance. Discover how KM pacesetters are able to create—and sustain—KM strategies and cultures in which engagement and collaboration thrive.

April 10, 2014

London, England

Coveo is proud to sponsor the Sitecore Digital Trendspot, a one-day event which will transport your brand to a magical place, to get the insight and tools you need to delight, engage and retain your audience, and ensure your customer is always the hero.

April 1, 2014

Orlando, FL

Join this deep dive into knowledge management: learn how you can leverage what you know through Knowledge-Centered Support (KCS) to help your organization achieve extraordinary results, sometimes in unexpected ways and places.

March 27, 2014

Powerful and intuitive search transforms how visitors engage with websites, and can dramatically improve a site’s performance. Join Sitecore and its strategic technology partner Coveo for this webinar on strategies for building exceptional, contextual, and easy-to-manage search experiences on your Sitecore website.

March 18-19, 2014

Munich

Presented by TSIA, Technology Services Europe provides European services executives unparalleled learning and networking opportunities. Developed by and for Europe-based services leaders, the annual event addresses the key business challenges facing services executives in the region. Coveo is proud to be a sponsor of Technology Services Europe.

March 13, 2014

Learn how far-flung teams at large, global leaders in energy management, healthcare, technology and finance are applying Big-Data principles to their collective enterprise knowledge. See how they are able to identify who knows what, when, and where it is relevant to them.

February 27, 2014

Traditional KM approaches (KBs, SharePoint, etc.) have failed to meet the challenges posed by Big Data, mobility, social media, and customer demands. That’s because the knowledge critical for customer service is everywhere, and new approaches are required to tap into its value. Register for this high-impact 30-minute briefing with TSIA’s John Ragsdale and Coveo’s Louis Têtu to learn the trends that are shaping the knowledge management revolution.

December 13, 2013

During this webinar we will discuss how organizations can transform website experiences by leveraging search to deliver contextual, personalized content to visitors.  We will explore the ways dynamic website search can increase visitor engagement, time-on-site, and conversions, and provide a live demonstration of the new Coveo for Sitecore platform.

December 12, 2013

Join Coveo for an interactive exploration and case study that will show you how search and relevance technology can drive innovation, boost productivity and empower a culture change from one of siloed, “tribal” knowledge to one where “everyone should have access to everything.”  

December 2-5, 2013

Boston, MA

Coveo is proud to sponsor the Gilbane Conference.  During the event, Coveo SVP Diane Berry will present on a panel discussion on how companies can take advantage of advanced enterprise search technology.  

November 18-23, 2013

San Francisco, CA

Join Coveo at Dreamforce ’13 where thousands of fellow Salesforce customers and revolutionary leaders gather to discuss how to become a Customer Company. Learn how to connect to your customers in a whole new way. Hear how other companies are doing it. And discover how your company can too.

November 6-8, 2013

Washington DC

Coveo is proud to sponsor KMWorld 2013 and to be a finalist for KMWorld’s Promise Award for redefining how people access and share fragmented knowledge around the customer-focused enterprise to be more relevant and responsive to their customers. During the event, Coveo SVP Diane Berry will present case studies that illustrate how companies are using Coveo search & relevance technology. 

November 5-7, 2013

London, UK

Coveo is proud to be a Silver sponsor of IGNITE the premiere event that explores winning strategies IT leaders can take to leverage the disruptive opportunities of cloud, big data, mobile and social.  

October 21, 2013

Las Vegas, NV

Coveo is proud to sponsor the Technology Services World (TSW) conference, hosted by TSIA. TSW is an unrivaled source of peer learning, networking, and idea sharing. Discover alternative approaches that can help you unleash your full potential and that of your organization to run a better, more efficient, more financially successful services business.

September 25, 2013

Join Coveo and CRM Magazine to learnhow to organize and access content within and across core support channels tobecome more relevant to customers.

September 23-25, 2013

Dallas, TX

Coveo is proud to sponsor The Big Social, hosted by Telligent. The Big Social is an annual gathering of online community leaders who help one another by sharing best practices and real-world solutions for delivering excellent social customer experiences. Join Coveo and Telligent for The Big Social and learn how to transform your online strategy with enterprise grade search.

September 18, 2013

Denver, CO

Coveo is a proud sponsor of the Argyle Customer Care Leadership Forum Denver where over 125 senior leaders will convene to share strategies and lessons learned to transform service and support.

September 17, 2013

Join Coveo CEO Louis Têtu and KMWorld Publisher Andy Moore to learn the top 3 reasons why traditional KM has failed, and why CEOs have an urgent need to address it.

August 22, 2013

The knowledge critical for customer support is everywhere -- far beyond the knowledgebase -- in enterprise systems, social media and the cloud. The challenge is bringing it all together and making it actionable. Join Coveo’s Ed Shepherdson and KMWorld editor Andy Moore to learn how to transform knowledge access to increase agent productivity, deflect more calls, and satisfy customers more.

June 6, 2013

Register now for this webinar featuring TSIA analyst John Ragsdale and Coveo’s Diane Berry who will discuss the trends and technologies that are re-shaping knowledge management for customer service professionals. During the interactive session, you’ll see demo featuring Coveo for Salesforce to show you how companies are contextualizing and personalizing information from anywhere right into Salesforce.com.

May 21, 2013

Coveo us a Gold sponsor of the Enterprise Search Summit in New York. The Enterprise Search Summit focuses on the supporting tools and technologies that lead to successful implementations – ranging from internal search or customer-facing websites. At the Enterprise Search Summit you’ll learn practical information that you can act on.

May 14, 2013

Chicago, IL

Coveo is a proud sponsor of the Argyle Customer Care Leadership Forum Chicago where over 125 senior leaders will convene to share best practices and strategies to improve service.

May 14, 2013

Coveo is proud to be a sponsor of Enterprise Search Europe – a two-day conference offering a European perspective on the technology, selection, implementation and optimization of enterprise-scale search applications.

May 6-8, 2013

Santa Clara, CA

Coveo is proud to sponsor the Technology Services World (TSW) conference, hosted by TSIA. TSW is an unrivaled source of peer learning, networking, and idea sharing. Discover alternative approaches that can help you unleash your full potential and that of your organization to run a better, more efficient, more financially successful services business. 

May 2, 2013

We invite you to join this webinar to hear the latest Coveo product and service updates, as well as best practices and customer successes.

April 18, 2013

Chicago, IL

Coveo is a proud sponsor of the Salesforce.com Customer Company Tour. Connect with your customers in a whole new way. Learn how to become a customer company and transform your organization at the Salesforce Customer Company Tour’s stop in Chicago.

April 9, 2013

New York, NY

Coveo is a proud sponsor of the Argyle Customer Care Leadership Forum New York where over 125 senior leaders will convene to share best practices and strategies to improve service. Brian Daniell, VP of Customer Care at Deltek will present a case study explaining how his company increased customer satisfaction with unified indexing technology from Coveo.

March 27, 2013

London

Coveo is a proud sponsor of Sitecore Digital Trendspot 2013. Sitecore Digital Trendspot is a one-day event dedicated to exploring the changes in digital marketing, discovering the art of the possible (and sometimes impossible) as brands move to their digital nirvana. Your brands’ digital nirvana might be completely different to another brand – your journey might find you building stunning digital customer experiences, translating the essence of your brand for digital channels, or discovering how to attract and keep lifetime customers in this ever-changing digital world.

March 7, 2013

TSIA Webinar

Register now for this webinar featuring TSIA analyst John Ragsdale and Coveo’s Ed Shepherson to learn how advanced indexing technology is turning conventional knowledge management on its head, allowing companies that depend on knowledge to inject relevant knowledge into every service transaction via the Salesforce Case Console.

February 28, 2013

Dallas, TX

Over 100 senior service leaders will convene to share best practices and strategies to improve service. 

February 20-22, 2013

Quebec, Canada

Louis Têtu prédit que la prochaine grande révolution en entreprise, dont Coveo fait partie, sera liée à la capacité de chaque employé à mieux exploiter le savoir et les informations que l’entreprise possède. Joignez-vous à Louis Têtu alors qu’il partagera sa vision du futur et son expérience entrepreneuriale, lui qui a déjà dirigé plusieurs entreprises à succès à Québec telles que Taleo, Berclain, Baan et maintenant Coveo.

January 24, 2013

Webinar

This informative, hands-on webcast will help you learn how to transform your service operations by empowering your team with the right data insight, every time in one view.

December 12, 2012

San Francisco, CA

Coveo Chairman and CEO Louis Têtu will address the UP 2012 Cloud Computing Conference, offering his expertise during a presentation entitled “Solving the Cloud’s Hidden Problem: Access to Knowledge in a Fragmented Environment.” He will outline the data fragmentation challenge the cloud provides, including how unified indexing technology can access, correlate and present knowledge found in cloud-based systems.

December 6, 2012

San Francisco, CA

Coveo SVP Enterprise Solutions Ed Shepherdson will lead a panel discussion at the Argyle Customer Care Leadership Forum in San Francisco. At the event over 100 senior service leaders will convene to share best practices and strategies to improve service. 

November 21, 2012

Toronto, ON

Enjoy an exclusive evening of dining and discussions with Louis Têtu, CEO and Executive Chairman at Coveo Corporation 

November 15, 2012

Atlanta, GA

Over 100 senior customer executives will convene at the Argyle Customer Care Leadership Forum in Atlanta to share best practices and strategies to improve service. 

October 22-24, 2012

Las Vegas, NV

The Sitecore Symposium is about innovation: redefining how companies interact and engage with audiences by getting the most out of Sitecore, the most significant technology platform available today on the web. Coveo is proud to be a Gold sponsor of the Sitecore Symposium.  

October 15-17, 2012

Las Vegas, NV

Coveo is proud to sponsor the Technology Services World (TSW) conference, hosted by TSIA. TSW is an unrivaled source of peer learning, networking, and idea sharing. Discover alternative approaches that can help you unleash your full potential and that of your organization to run a better, more efficient, more financially successful services business. 

September 18-21, 2012

San Francisco, CA

Coveo is proud to be a sponsor of Dreamforce 2012, the biggest cloud computing event of the year. At Dreamforce, you’ll see, hear and experience inspiring stories of social enterprise success and learn everything you need to know about the power of the cloud and becoming a social enterprise. Visit Coveo at Dreamforce booth #1532 for a first look at Coveo for Salesforce!

Use discount code ECMCOVSOL for $100 off your ticket price

September 18-20, 2012

Montreal, QC

Join 75 senior customer contact executives from the largest call centers in Quebec who will share innovative solutions, best practices and trends. Topics range from ways to improve operational metrics (FCR, AHT) to leadership to managing the customer experience. Hear case studies from Coveo clients in a presentation by Coveo Regional Manager Frédéric Paré.  This meeting will be conducted in French.