GenAI Built for Customer & Employee Experiences
Coveo Relevance Generative Answering is your fastest, most trusted path to secure, accurate, enterprise-ready GenAI.
For C-level execs, GenAI is a make-or-break moment
How can you put GenAI to work quickly – with confidence?
You need a secure, accurate, up-to-date solution built for enterprises
Is it secure enough for your enterprise?
You need a compliant, mature GenAI solution with enterprise-grade data protection
Can you trust it will give the right answers?
You need a superior, unified, real-time content index ready for “grounding context”
Gain the AI-Experience Advantage
Watch on demand
Four use cases that bring trusted generative answers to every user
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Help customers get accurate answers, fast – without needing to contact your team.Customer
self-service -
Help employees get answers from your company’s collective intelligence – so they can do more on their own, faster.Employee
experience -
Turn your website into a question answering machine. Increase your ROI – and return visits.Website
experience -
Bring answering to your in-product help and chatbots – and make them more intelligent.Chatbots & conversational experiences
At Coveo, we use multiple methods to achieve accuracy and relevance at scale. One of them is “Grounding Context”.
- Coveo parses each search query, adding “grounding context” by pulling the most relevant snippets from your content
- Coveo combines those snippets into a very long prompt that is sent to our LLM
- Generated answers are comprehensive, easy-to-read and include citations and sources. You can fact-check and dig deeper into the original content
Governance inspired by ISO 27001. Maturity models based on CoBIT. Security processes defined by the ISM3, and measures taken from the NIST special publications.
How Coveo keeps enterprises protected:
- Secure content retrieval
- Grounding context access
- Auditability
- Zero retention by LLM provider
- Stringent data security protocols
Tested with large data sets, complex security and privacy requirements, multi-lingual experiences and more. You can launch generative answering faster with Coveo AI
It’s ready now!
It’s ready now!
