Intranet Search & Knowledge Management
Modernize your intranet with AI-powered search
Create a knowledge management platform your employees actually trust. Make relevant, enterprise-wide content discoverable instantly, to increase proficiency and productivity.
- Enhance your intranet solution with AI-driven search and recommendations
- Create the personalized digital workplace today’s employees expect
- Empower your employees to accomplish more
Make your intranet software smarter.
Create a trusted, relevant enterprise intranet
Fast, modern intranet search
With 50+ out-of-the-box connectors and flexible API options, Coveo serves enterprise-wide knowledge instantly to increase employee productivity.
AI-driven content personalization
Coveo predicts what each employee needs next to do their best work, using employee profiles and previous interactions to provide more relevant search results and recommendations.
Keep your existing platforms
Coveo's powerful integrations with digital workplace apps improve the employee experience without introducing new tools or processes.
Power a winning employee experience
Onboard and upskill employees faster
With relevant, role-specific knowledge at every step of their journey, employees can reach proficiency faster.
Employee engagement and collaboration tool
Coveo is proven to reduce time spent searching for company documents, and has helped to increase employee engagement and satisfaction.
Flexible deployment in the digital workplace
Coveo can be installed as a pre-built search page, or as a set of components for delivering personalized content within existing intranet solutions.
Adjustable and secure knowledge management
Curate featured content
Corporate announcements and other featured content can be promoted to the top, while machine learning takes care of the rest.
Add your own ranking rules
Adjust the relevance platform with business-specific ranking factors, thesaurus rules and more.
Keep sensitive data secure
Configure security inside the Coveo platform to ensure that it only serves what people are authorized to see.
You’ve got to look at the big picture. It’s not just about where one digital product needs to go, but how an entire ecosystem of products needs to work together.
Will Hudson
VP, IT Marketing, Dell
Search terms give us a good indication of what’s on employees’ minds and we use this information to proactively make decisions about content, the user experience, and channel enhancements.
Anna Dorbyk
Global Director, Channels, Manulife
We no longer have to play the game of trying to keep up with our users and anticipate what they might search. The machine learning model takes care of that.
Noah Locke
Manager of Web Technology, UW Health
Frequently asked questions
Knowledge is an asset to businesses and their employees, partners, and customers. All of these audiences can use the knowledge embedded within various information assets to accomplish their goals. That might be solving a problem, or finishing a task. Knowledge management is the practice of gathering, organizing, sharing, and improving that body of knowledge. It’s a practice that continues to evolve in sophistication and scale, and one that few customer-focused organizations can afford to ignore. Learn more about knowledge management.
Many knowledge bases serve as flat content repositories that lack structure, organization, or intuitive navigation. You can improve a knowledge base by serving more relevant content, faster, in your employees' or customers’ time of need. For starters, your knowledge base should index content from across your enterprise, including documentation, communities, and other channels. Your knowledge base should guide people to what they need based on their profile, recent activity, and other signals. Read more tips on how to improve your knowledge base.
Find the support you need
Not sure where to start when it comes to improving findability? Send us your site URL and we’ll help you identify the top opportunities.
We offer a support system to help ensure your success, including online training, product coaching, and health reviews.
From system integrators to technology partners and agencies, find the right partner to accelerate your success.
