Intelligent, Hybrid Search
Deliver personalized, accurate, and intelligent search experiences.
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Hybrid Search
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Advanced Rules and Business Logic
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A/B Testing
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Query Pipeline Management
Coveo Pricing
Flexible AI-Search plans priced to perform
Whether you're driving case deflection or conversion rates, get enterprise-grade AI-experiences, clear packaging, and seamless integration with the platforms you rely on — all with Coveo.
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Discover our Industry-Leading AI-Relevance™ Platform
Flexible pricing designed to fuel your growth, wherever you need:
Break down silos with a secure, unified index. Harness our hybrid AI Search and innovate with grounded, industry-leading RAG and GenAI. Continuously optimize outcomes with powerful, built-in analytics.
Break down silos with a secure, unified index. Harness our hybrid AI Search and innovate with grounded, industry-leading RAG and GenAI. Continuously optimize outcomes with powerful, built-in analytics.
Knowledge
Knowledge discovery for customers, agents and employees.
- Advanced AI to unify enterprise knowledge and supercharge self-service
- Entitlement-based pricing for Service & Websites plus seat-based plans for Workplace
- Deliver continuous ROI by surfacing knowledge in any interface, including agentic apps
Commerce
Product discovery for B2B buyers and B2C shoppers.
- Advanced AI and product discovery in one feature-rich base package
- Scalable, modular pricing for your unique business needs
- Enhance value with add-ons that deliver measurable ROI
Coveo Platform Features
One base plan,
countless configurations
countless configurations
Built to help your enterprise grow, and scale right along with it
Explore our offerings:
Knowledge
Commerce
Indexing & Enterprise Connectivity
Securely unify your content, powering seamless knowledge discovery across systems.
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Unified Search Index
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Native & Universal Connectors
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Document-level Security & Permissions
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Refresh Frequency Controls
Behavioral AI
Coveo AI Models
Anticipate and adapt to user needs with AI that learns from every interaction.
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Query Suggestions
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Automatic Relevance Tuning
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Dynamic Navigation Experience
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Content Recommendations
Generative AI & Agentic
(Add-on Available)
Coveo AI Models
Suite of solutions for Generative AI and Agentic applications.
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Coveo for Agentforce
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Generative Answering
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Answer API
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Semantic Encoder
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Passage Retrieval API
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Smart Snippets
Reporting & Analytics
Transform data into actionable insights that optimize experiences and ROI.
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Knowledge Hub & Answer Management
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Out-of-the-box Dashboard Reporting
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Attribution & Conversion Tracking
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Behavior, Search & Conversion Insights
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Data Export, Snowflake Reader & Data Share
Security & Administration
Robust enterprise-grade security, simplified administration.
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Single Sign-On & Role-Based Access Controls
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Data Privacy & Security Compliance
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Security Audits & Reporting
Platform & Omnichannel Scalability
Reliable and flexible infrastructure built for enterprise growth.
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Enterprise Cloud-Native Platform
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Headless & Pre-Built UI Options
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Multi-Device & Multi-Channel Adaptability
Customer Support & Success Plans
Your partner for success—expert guidance at every step.
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Coveo Care
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Business Value Assessment & Realization
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Network of Implementation Partners
Service Extension
(Platform Add-Ons)
Extend and enhance service experiences for everyone.
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Case Assist
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Case Classification
Enhanced Security
(Platform Add-Ons)
Advanced protection for highly-regulated use cases and sensitive environments.
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99.999% Uptime & Active-Active Resiliency (US Only)
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HIPAA Cloud
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Bring-your-own-key (BYOK)
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Multi-Region Hosting
Upgraded Support
Platform Add-Ons
Dedicated expertise to maximize value and adoption.
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Technical Account Manager
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Developer Support
Each pricing unit includes 100k queries per month.
For Relevance Generative Answering, these are Generative Queries per Month.
Passage Retrieval API units are Passage Queries per Month .
Intelligent, Hybrid Search
Deliver personalized, accurate, and intelligent shopper experiences.
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Hybrid Search
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Advanced Rules & Business Logic
Indexing & Enterprise Connectivity
Securely unify your content, powering seamless product and knowledge discovery across systems.
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Product Catalog Indexing
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Multidimensional Capability
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Partial Item Updates
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Native & Universal Connectors
Behavioral AI
Coveo AI Models
Anticipate and adapt to user needs with AI that learns from every interaction.
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Query Suggestions
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Automatic Relevance Tuning
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Listing Page Optimizer
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Dynamic Navigation Experience
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Product Recommendations
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Content Recommendations
Deep Learning AI
(Add-on Available)
Coveo AI Models
Harness real-time customer intent to boost sales.
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Predictive Query Suggestions
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Intent-aware Product Ranking
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Session-based Recommendations
Generative Product Discovery
(Add-on Available)
Coveo AI Models
Engage shoppers with a conversational experience that guides them to the right products.
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Generative Answering
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Generative Category Guidance
Commerce Merchandising Hub
Effortlessly manage commerce strategies at scale.
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Search & Listings Manager
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Recommendations Manager
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Facet Manager
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Product Badging (Add-on Available)
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A/B Testing
Reporting & Analytics
Transform data into actionable insights that optimize experiences and ROI.
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Product Ranking Insights
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Out-of-the-box Dashboard Reporting
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Data Export, Snowflake Reader & Data Share
Security & Administration
Robust enterprise-grade security, simplified administration.
-
Single Sign-On & Role-Based Access Controls
-
Data Privacy & Security Compliance
-
Security Audits & Reporting
Platform & Omnichannel Scalability
Reliable and flexible infrastructure built for enterprise growth.
-
Enterprise Cloud-Native Platform
-
Headless & Pre-Built UI Options
-
Multi-Device & Multi-Channel Adaptability
Customer Support & Success Plans
Your partner for success—expert guidance at every step.
-
Coveo Care
-
Business Value Assessment & Realization
-
Network of Implementation Partners
Enhanced Security
(Platform Add-Ons)
Advanced protection for highly-regulated use cases and sensitive environments.
-
99.999% Uptime & Active-Active Resiliency (US Only)
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HIPAA Cloud
-
Bring-your-own-key (BYOK)
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Multi-Region Hosting
Upgraded Support
(Platform Add-Ons)
Dedicated expertise to maximize value and adoption.
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Developer Support
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Technical Account Manager
Each pricing unit includes 100k queries and recommendations per month, with a set 100k catalog items.
Additional volume, index items, and add-ons available to meet your needs.
Move faster with our pre-built
integrations
Skip the costly migration and connect to virtually any enterprise system. Coveo securely integrates with the platforms you know and love - including Salesforce, SAP, and Shopify. With an index that unifies content from anywhere across your enterprise systems, users can find anything they need in one place.
Frequently asked questions
Coveo pricing scales transparently based on your needs—primarily queries and indexed items—offering predictable annual and three-year subscriptions. Our standard prices are in USD, but alternate currencies (CAD, EUR, GBP, AUD) and terms are available.
Yes! Coveo is designed to index knowledge across hybrid deployments, securely connecting cloud and on-premise systems seamlessly to unify search experiences across Workplace, Service, Commerce, and Website use cases.
Generative AI features, such as Coveo Relevance Generative Answering™ and Generative Product Discovery, are available as add-ons. These features are specifically designed to deliver accuracy, security, and control, meeting the unique requirements of enterprises.
Coveo provides enterprise-grade security, multi-region hosting, data residency, and compliance (including HIPAA and GDPR). With document-level permissions and secure generative AI, you remain in complete control of your data and compliance obligations.
Coveo Care is our all-in-one Customer Support and Success Plan (CSSP), now including Delivery Assurance. You'll get access to technical kickoff and cadence workshops, plus implementation reviews—whether you're working with a partner, Coveo, or self-implementing. It’s our way of ensuring every deployment is successful, every time.
Absolutely. Coveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus APIs for custom integrations. Coveo helps you maximize your current investments—no matter how complex your tech stack.
