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Customer Experience
Is your customer experience up to par? Learn from real-world use cases how to streamline the case submission process, foster self-service, and improve search with machine learning.
Customer Experience
Self Service vs. Case Deflection: What's the Difference?
Self service vs case deflection: what's the difference? Find out why they're both important for service leaders.
Jacqueline Dooley
Sep 14, 2023
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10 min read
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