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Platform
Service & Support
Ecommerce
Workplace
Site Search
AI Labs
Coveolife
Customer Experience
Is your customer experience up to par? Learn from real-world use cases how to streamline the case submission process, foster self-service, and improve search with machine learning.
Customer Experience
Smart Snippets vs Generative Answering: Which Coveo Feature Does Your Digital Experience Need?
Key differences meaning they have different use cases for your business. We’ll and explain when you should use one over the other.
Tori Charlson
Dec 7, 2023
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6 min read
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